About Us

Welcome to Upscale Furniture & More, where the name says everything you need to know about what we stand for. “Upscale” represents our commitment to helping you elevate your living and working spaces—not through extravagance or unnecessary luxury, but through thoughtful choices that bring a sense of refinement, comfort, and balance into your daily life. “And More” speaks to the broader vision behind our brand: that a well-kept home or office is about more than just individual pieces. It is about the way those pieces come together to create an atmosphere that feels complete, welcoming, and truly yours.

We are a Detroit-based furniture company dedicated to serving customers across the United States. Our journey began with a simple observation: finding furniture that fits both your practical needs and your personal sense of style should be straightforward, honest, and rewarding. Too often, the process feels overwhelming or disconnected. We wanted to change that by offering a curated selection that makes sense for real people—without the confusion of overly technical descriptions or the pressure of false promises.

At Upscale Furniture & More, we believe that good design is not about following trends or chasing labels. It is about how a piece makes you feel when you walk into a room. It is about durability that you can trust, aesthetics that stand the test of time, and a shopping experience that respects your time, your budget, and your unique preferences. Our name reflects that belief: we aim to bring an upscale approach to every interaction, from the ease of browsing our collection to the care we put into packaging and delivery. And the “more” part? That is our promise to keep exploring, learning, and expanding—not just our product range, but also the ways we can support you in making your space truly functional and enjoyable.

What sets us apart is our focus on clarity and reliability. We know that ordering furniture without seeing it in person can feel like a leap of faith. That is why we prioritize straightforward communication, accurate representations, and a customer service team that actually listens. Every question matters. Every concern is taken seriously. We are here to guide you, not to sell you something you do not need. Our goal is to build lasting relationships with customers who know they can count on us for honest advice and consistent quality.

Being based in Detroit, Michigan, connects us to a city known for its resilience, craftsmanship, and forward-thinking spirit. That same spirit drives everything we do. We are not interested in shortcuts or gimmicks. Instead, we focus on doing the basics exceptionally well: offering a thoughtful selection, ensuring your order reaches you in good condition, and being available when you need assistance. Whether you are furnishing a first apartment, updating a family home, or outfitting a small office, we want to be the dependable partner that makes the process feel effortless.

Our name also reminds us to stay humble. “Upscale” does not mean expensive or exclusive. It means taking pride in what we offer and treating every customer with the same level of care and respect. “And more” reminds us that there is always room to improve, to add value, and to listen. Your feedback shapes the way we grow, and your satisfaction is the only measure of success that truly matters.

Thank you for considering Upscale Furniture & More as part of your home or workspace journey. We look forward to earning your trust, one piece at a time.

Contact Us

Tel: +1 313-790-6449
E-mail: info@upscalefurnitureandmore.com
Address: 16054 Grand River Ave, Detroit, Michigan 48227, United States
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)